Thought Leadership


Thought Leadership

Work In Progress

Lyssa and Michael are currently working on ACI’s Agile Coach Competency Framework. We have begun using the competency framework in classes and with corporate clients. We will be publishing a whitepaper in the August 2011. Check back for emerging details. In the meantime, here is a summary.

  • jim ward
    Posted at 09:54h, 18 September

    OK. I found the full article through a google search, but still couldn’t locate the link on your website. I do have a few observations, largely about transformational mastery.

    While I agree that this is a skill that must be learned, like any other, including coaching, mentoring, etc., it does not seem to fit well for me within the Domain quadrant of your model. You do state, “Transformational mastery is frequently paired with Coaching and Facilitating, plus teaching in some instances.” I agree with this statement, and do think that the whole topic fits better under the Facilitating banner.

    We all recognize that a great deal of study is required to become an effective coach, facilitator, mentor and teacher. This is, of course, true in becoming an effective organizational change agent as well. So a great deal of “domain” knowledge is required in all of these areas, but I think that ultimately one’s ability to apply this knowledge as a facilitator of change is the key to being effective.

    I see that you call out the Satir change model, which is excellent and is not well known in the field, unfortunately. The definitive source for this topic is certainly ” Quality Software Management Volume 4: Anticipating Change” by Gerald M. Weinberg. Another excellent source for managing organizational change is the website of Peter de Jager, Peter is an authority on this topic, and interestingly, like myself, a student of Jerry Weinberg.

    You make an interesting comment regarding maintaining neutrality. You are certainly correct in this. However, I don’t believe this extends to working with the client to accurately and completely defining the problem to be addressed. In this, we can, and should, be thorough and sometimes aggressive. Likewise, neutrality does not exclude us from pointing out some of the problems and pitfalls that could be encountered by the client in taking a certain position. This is a very fine line, and if we err too much on being reserved we risk the chance of failing to provide value to our clients. However, we do realize that ultimately the client will make the choices. What we would hope, I guess, is that whatever we do to assist the client is sustainable.

    • Lyssa
      Posted at 10:02h, 19 September


      So glad you read it and are taking the time to help us make it better. The transformation “slot” is certainly Michael’s expertise more than mine, so he’ll have a more complete view of why it’s in the “Domain Mastery” part of the model than I will.

      For now, what I want to call out are the insights you offered about neutrality. You’re right. The way we teach it, neutrality doesn’t mean limp noodle. In fact, by taking a neutral stance, you have cleared the way to be compassionate AND uncompromising, both. Uncompromising in helping them achieve their vision, even when they have grown weary and are tempted to take the “easy way out” detour. This is what I love about neutrality. It let’s me state “what is” without sugar-coating but also without blame or any other personal emotional attachment, which, of course, can turn into a big wake-up call for them.

      Glad to have your thoughts.
      I’ll let Michael know about the transformational mastery part of your text so that he can comment.

  • Horia Sluşanschi
    Posted at 02:50h, 30 June

    Would you like a few more pairs of eyes to review your draft paper? If so, please consider sharing it with us – our Agile Mentoring Office folks would be keen to offer their insights.

  • Carlos Buxton
    Posted at 15:19h, 27 June

    Thank you Lyssa and Michael!!
    This work is paramount to the development and enhancement of our calling as agile coaches. I look forward to hearing more details.